Hassle-Free RV Happiness: Our New Service Policy

Welcome to where your RV experience is about to get a whole lot smoother! We're thrilled to introduce our brand-new service policy: "If you didn't break it, we will fix it!" This, paired with our "No Drop" commitment, sets us apart from other RV dealerships and puts the power back in your hands.

New Unit Purchase Advantage

When you invest in a brand new unit from us, you're not just getting an RV; you're gaining a worry-free adventure companion for the first 90-120 days. At Kunes Auto & RV Group, our commitment to your satisfaction goes beyond the ordinary. If, by any chance, you didn't break it, consider it our responsibility to fix it – no ifs, ands, or buts about it. We understand that unexpected issues can pop up, and we're here to ensure they don't disrupt your journey.

Our Promise: Your Peace of Mind

Our customer-centric approach means we're not satisfied until you are. We take pride in our proactive stance – if you didn't break it, we'll fix it, and that's a promise. It's all about understanding your needs and exceeding your expectations.

Our strong partnerships with manufacturers are the backbone of our service policy. We work hand-in-hand with them to streamline the warranty process, sparing you the frustration of unexpected uncovered parts. Your peace of mind is our top priority, and our collaboration with manufacturers is a testament to that commitment.

When you choose Kunes, you're not just buying an RV; you're gaining a partner in your adventure. Our goal is to ensure that every step of your RV ownership journey reflects the Kunes way – a way that prioritizes your satisfaction, convenience, and joy. Join us, and let's build a partnership that makes every RV adventure memorable and worry-free.

At Kunes, we're not just selling RVs; we're building partnerships. Our commitment to you and our strong ties with manufacturers ensure that your journey with us is hassle-free and truly reflects the Kunes way. Here's how we're making that happen:

Our pledge doesn't stop at promising to fix it; we go the extra mile by working closely with the manufacturer on your behalf. We believe in taking proactive steps to collect the warranty, recognizing that as the end user, it's not your fault. Our dedicated team strives to eliminate any obstacles in your path, ensuring that your RV ownership experience is marked by seamless service and unparalleled support. Because at Kunes, we're not just selling RVs; we're forging lasting partnerships that prioritize your peace of mind on every road and at every campground.

No More Waiting Game

Say goodbye to the frustrating waiting game! You drop off your trailer, and within 3-4 days, our dedicated service team leaps into action. Unlike the traditional approach, where you might endure a nail-biting 2-3 day wait for a call, only to discover that certain parts aren't covered under warranty, we're cutting out the unnecessary delays. At Kunes Auto & RV Group, we understand the importance of swift service and transparent communication. Our streamlined process ensures that you're not left in the dark, anxiously awaiting updates. With us, you'll experience a seamless transition from drop-off to action, providing you with the peace of mind you deserve throughout the entire service journey.

Real-Time Solutions

Imagine this: You drop off your unit, eager to resume your adventures, and in just a few days, your phone rings. But here's the magic: it's not just any call; it's a call that immediately puts your mind at ease. No more nail-biting wait times or uncertainty. Picture this – you're swiftly informed about the warranty status without delay. The curtain is pulled back, and you get a crystal-clear view of what's covered and what's not. At Kunes Auto & RV Group, we take transparency seriously. We're not just about fixing RVs; we're about fixing the entire customer experience. Your concerns are our priority, and we're here to address them in real-time, ensuring you're well-informed and ready for the next leg of your journey.

Your Advocates in Service

We understand that arguing about warranty coverage isn't anyone's idea of a good time. It's frustrating, and we've been there. At Kunes, we want you to know that our service representatives are more than just professionals – they're your advocates. When there's a discrepancy, we step up to the plate. Our team is committed to working it out, going the extra mile to ensure that every item deserving coverage receives the attention it needs. Your concerns are our concerns, and we're here to navigate the warranty process with you, making sure you get the service and coverage you deserve. Because, in the end, your peace of mind is what matters most to us.

Speedy Repairs

Forget about the prolonged repair process. At Kunes Auto & RV Group, we understand the value of your time and the excitement of hitting the open road. Our streamlined approach ensures that your unit receives prompt and thorough attention, minimizing any downtime. Bid farewell to the frustration of feeling stuck in a 3-4 week waiting game. We prioritize efficiency and customer satisfaction, striving to get you back on the road swiftly. Our dedicated team works tirelessly to expedite the repair process, so you can focus on what matters most – enjoying the journey. With Kunes, your RV adventure resumes without unnecessary delays, making every moment on the road a seamless and joyful experience.

Why Choose Kunes

  • Customer-Centric Approach: Your satisfaction is our priority.
  • Real-Time Transparency: No more surprises – we keep you in the loop.
  • Efficient Repairs: We value your time and get you back to your adventures quickly.

Join the Kunes family and experience RV ownership the way it should be – hassle-free, transparent, and with a team that's always got your back. Ready to hit the road without the unnecessary bumps? Choose Kunes Auto & RV Group – where your journey is our priority!

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